Rental & Investment
Who Rents at Twin Tower? 5 Tenant Profiles & What They Want

Quick answer
Twin Tower Residence mainly attracts five tenant groups: Singapore commuters, sharing professionals and couples, JB city-centre workers, room renters and small families. They are drawn by its location beside the Bukit Chagar RTS station and within walking distance of the JB CIQ and JB Sentral, plus its completed, well-equipped building.
In this guide
- Key takeaways
- Why does Twin Tower attract a particular kind of tenant?
- The 5 tenant profiles at a glance
- Profile 1: Who is the Singapore commuter?
- Profile 2: Sharing professionals and couples
- Profile 3: The JB city-centre worker
- Profile 4: The room renter
- Profile 5: The small family
- How should owners match their unit to the right tenant?
- What questions does each profile ask at a viewing?
- What do all Twin Tower tenants have in common?
- Conclusion
- Sources
Knowing your tenant is the fastest way to rent a unit quickly and keep it occupied. Twin Tower Residence sits beside the Bukit Chagar RTS Link station and within walking distance of the JB CIQ, so the people looking for tenants near JB CIQ housing are a distinctive group. In this guide we describe five tenant profiles we see at Twin Tower, what each one looks for, which layout suits them and how owners can appeal to them.
Key takeaways
- Twin Tower’s tenant base is shaped by location: next to the RTS station, the CIQ and JB Sentral, and close to the city’s malls.
- The five main profiles: Singapore commuters, sharing professionals, JB city-centre workers, room renters and small families.
- Singapore commuters usually want a furnished studio or 2-bedroom, fast internet and an easy walk to the checkpoint.
- The 2-bedroom (882 sq ft) is the most-listed layout because it suits three of the five profiles.
- Matching furnishing, photos and terms to the right profile reduces vacancy more than cutting rent.
Why does Twin Tower attract a particular kind of tenant?
Tenants choose a home by asking a few practical questions: How long is my commute? Can I walk to food and shops? Is the building secure and well equipped? Twin Tower Residence answers these questions unusually well for Johor Bahru:
- Border access: the JB CIQ (Bangunan Sultan Iskandar) is within walking distance, and the Bukit Chagar RTS Link station — the JB terminus of the line to Woodlands North — is next door.
- Rail and bus connections: JB Sentral, with KTM and ETS train services, is a short walk away.
- Daily convenience: Johor Bahru City Square and KOMTAR JBCC are within walking distance; R&F Mall and KSL City Mall are a short drive.
- A completed, freehold building: finished in 2023, with a pool, gym, sauna, steam room, jogging track, BBQ area, playground and 24-hour security.
The scale of cross-border movement explains why this matters. Singapore’s checkpoints handled a record of around 245 million travellers in 2025, with about three-quarters passing through the land checkpoints with Malaysia, according to a South China Morning Post report on Immigration and Checkpoints Authority figures. A meaningful share of those journeys are daily commutes — and commuters care about every minute.
The 5 tenant profiles at a glance
| Profile | Typical layout | Indicative asking rent (Oct 2026) | Top priorities |
|---|---|---|---|
| 1. Singapore commuter (single) | Studio 599 sq ft | RM2,300–3,000 | Walk to CIQ/RTS, move-in ready, fast Wi-Fi |
| 2. Sharing professionals / couples | 2 Bedroom 882 sq ft | RM3,000–3,500 | Two good bedrooms, fair split, living space |
| 3. JB city-centre worker | Studio or 2 Bedroom | RM2,300–3,500 | Short commute, malls and food nearby |
| 4. Room renter | Room in a shared unit | RM850–1,980 | Lower monthly cost, city-centre address |
| 5. Small family | 2+1 (1,054 sq ft) or 3 Bedroom (1,216 sq ft) | ~RM4,000 (2+1); 3-bed rarely listed | Space, facilities, healthcare, parking |
Rents are indicative public asking figures from Mudah (October 2026), not signed tenancy amounts. See the full breakdown in our rent guide.
Profile 1: Who is the Singapore commuter?
This is the classic Twin Tower tenant: someone who works in Singapore and lives in Johor Bahru, often a single professional or a person on a regular shift pattern. Their day starts early, and every minute saved at the border is a minute of sleep.
What they want
- A short walk to the checkpoint today, and to the RTS station once it opens.
- A fully furnished, move-in-ready unit — they rarely want to buy furniture.
- Reliable fibre internet, a good bed and blackout curtains for early mornings.
- Simple, quick paperwork and a responsive landlord.
Why the RTS matters to them
The RTS Link will run between Bukit Chagar and Woodlands North in about five minutes, with customs and immigration co-located at both stations so riders clear both countries’ checks at the departure station. Its design capacity is up to 10,000 passengers per hour per direction. Passenger service is now expected to start in February 2027. For this tenant, living next to the station is the whole point. Learn more in our RTS Link guide.
Profile 2: Sharing professionals and couples
Two friends or a couple sharing a 2-bedroom unit can split rent and still enjoy a full living room, kitchen and the building’s facilities. With the 882 sq ft 2-bedroom asking RM3,000–3,500 a month, each person’s share works out at about RM1,500–1,750 — often less than renting two studios.
What they want
- Two genuinely usable bedrooms, each with air-conditioning and storage.
- A clear tenancy that names both occupants, so responsibilities are shared fairly.
- A washer and fridge large enough for two.
- Often a parking bay if one of them drives.
This group is a big reason the 2-bedroom is the most-listed layout at Twin Tower. See our 2-bedroom guide.
Profile 3: The JB city-centre worker
Not every tenant crosses the border. Johor Bahru’s city centre is a working district in its own right, with offices, retail, hospitality and healthcare. The Johor–Singapore Special Economic Zone (JS-SEZ) agreement, signed on 6 January 2025, names Johor Bahru City Centre as one of its flagship zones, with a focus on business services, the digital economy and health, according to MIDA. That kind of focus supports jobs in the area over time.
What they want
- To walk or take a short ride to work and avoid city traffic.
- Malls and food within walking distance — City Square and KOMTAR JBCC are close.
- A well-kept building with a gym and pool to unwind after work.
These tenants are often comfortable with a studio or a 2-bedroom and may stay longer than average if the unit and landlord are good.
Profile 4: The room renter
Some owners let individual rooms within a unit, and there is steady demand: in October 2026, room listings at Twin Tower were asking about RM850–1,980 a month. Room renters are often younger workers or people new to JB who want a city-centre address and access to the facilities without paying for a whole unit.
What they want
- A clean, furnished room with air-conditioning and a lockable door.
- Clear house rules on cleaning, guests and utilities.
- All-in pricing (Wi-Fi and utilities included or clearly capped).
Profile 5: The small family
Families renting at Twin Tower usually look at the 2+1 bedroom (1,054 sq ft, around RM4,000 a month in October 2026 asking figures) or the 3-bedroom (1,216 sq ft, rarely listed). They are drawn by the security, the children’s playground and pool, and the convenience of having malls, transport and healthcare close by — Hospital Sultanah Aminah and KPJ Johor Specialist Hospital are a short drive away.
What they want
- Enough bedrooms, with storage, and ideally a study or helper’s room.
- At least one parking bay.
- A longer tenancy for stability, often two years.
- A landlord who handles repairs quickly.
Families are often the most stable tenants. Because the larger layouts are rarely listed, a well-presented 2+1 or 3-bedroom can let quickly. See our 2+1 bedroom guide.
How should owners match their unit to the right tenant?
- Decide who your unit is for. A studio naturally targets profile 1 or 3; a 2-bedroom targets 2, 1 or 3; a 2+1 or 3-bedroom targets families.
- Furnish for that person. Commuters need a good bed, desk and blackout curtains; families need storage and a dining table.
- Write the listing in their language. Lead with the walk to the CIQ and RTS for commuters, and with space and facilities for families. If you can, post in both English and Chinese.
- Price inside the market range. A month of vacancy usually costs more than a small rent difference.
- Screen consistently. Ask for identification, employment details and references, and stamp the tenancy agreement.
For the full owner’s process, read our playbook on renting out your unit fast.
What questions does each profile ask at a viewing?
From the viewings we conduct, each group tends to ask different questions. Owners who prepare clear answers in advance build trust and close faster:
- Commuters: “How do I walk to the checkpoint from here?” “What is the internet speed?” “Can I move in this weekend?”
- Sharers: “Are both bedrooms a similar size?” “How do we split utilities?” “Can we both sign the tenancy?”
- City-centre workers: “What food is nearby?” “What are the gym hours?”
- Room renters: “How many people share the unit?” “Are utilities included?” “What are the rules on guests?”
- Families: “How many parking bays come with the unit?” “How far are the hospitals and schools?” “Can we sign for two years?”
Having a one-page fact sheet for the unit — furniture list, internet plan, parking, house rules and the walking route to the CIQ — answers most of these before they are asked.
What do all Twin Tower tenants have in common?
Across all five profiles, the same three things come up: location (walking distance to the border, transport and malls), condition (clean, furnished and working) and responsiveness (a landlord or agent who replies quickly). A unit that ticks all three rarely sits empty.
If you are an owner looking for a tenant, or a tenant looking for a unit that fits your profile, WhatsApp Darren — we can share what is currently available, with photos and floor plans, or check our listings.
Conclusion
Twin Tower Residence draws five main tenant groups: Singapore commuters, sharing professionals and couples, JB city-centre workers, room renters and small families. They are united by one thing — wanting to live in the most connected corner of Johor Bahru, beside the RTS Link and close to the CIQ. Owners who understand which group their unit suits, and furnish and market it accordingly, are best placed to keep occupancy high as the RTS opening approaches.
Sources
- SCMP – Cross-border trips push Singapore checkpoint traffic to record high in 2025
- LTA/SPAD joint factsheet – Highlights of the JB–Singapore RTS Link
- LTA – RTS Link service targeted for February 2027 (2 Oct 2026)
- Mothership – RTS Link delay explainer (Oct 2026)
- MIDA – Everything you need to know about the Johor-Singapore Special Economic Zone
Frequently asked questions
Are most Twin Tower tenants Singaporeans?
Not necessarily. Many tenants work in Singapore, but they include Malaysians who commute daily as well as people of other nationalities. Others work in Johor Bahru's city centre or rent rooms. What unites them is wanting to live close to the CIQ, JB Sentral and the future RTS Link station rather than any single nationality.
Which tenant profile stays the longest?
In our experience, small families and JB city-centre workers tend to stay longest, because they value stability and are less affected by changes in job location. Families often sign two-year tenancies. Keeping these tenants happy with prompt repairs and fair renewals is one of the best ways for an owner to protect net yield.
Do tenants at Twin Tower need a parking bay?
It depends on the profile. Commuters who walk across the border, and room renters, often do not drive, so parking matters less to them. Families and tenants who drive across the Causeway usually do need a bay. Owners should state clearly in the listing whether a parking bay is included in the rent.
How can a landlord screen tenants at Twin Tower?
Ask for identification, proof of employment or income and, where possible, a reference from a previous landlord. Meet or video-call the tenant, explain the house rules, and sign a clear written tenancy agreement that is stamped. Consistent screening for every applicant protects both the landlord and the tenant.
Will the RTS Link change who rents at Twin Tower?
It is likely to strengthen interest from cross-border commuters, because the station is next door and the ride to Woodlands North takes about five minutes, with immigration done at the departure station. Passenger service is expected to start in February 2027. The other tenant groups should remain, since the city-centre location benefits them too.